News & Commentary
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Chris Perretta Builds Non-Stop Change Into State Street's DNA
News  |  12/4/2014  | 
How CIO Chris Perretta has helped State Street make change and transformation business as usual.
Heritage Financial's Core Conversion With an Added Twist
News  |  12/4/2014  | 
Lisa Welander led Heritage Financial through a successful core replacement in the midst of a heavy M&A period.
Citigroup Achieves Greater Efficiency Through Automation
News  |  12/3/2014  | 
DK Sharma helped usher Citi's Asia-Pacific banks to a standard platform, a model that's now being assessed globally by the bank.
Outsourcing Helps Peoples State Bank Execute Growth Strategy
News  |  12/3/2014  | 
Under VP/COO Leif Christianson's leadership, Peoples State Bank has outsourced its core banking systems -- and boosted revenues and growth as a result.
How BECUís IT Strategy Has Enabled Huge Business Growth
News  |  12/2/2014  | 
Under Butch Leonardson's leadership, BECU's IT organization has helped the credit union quadruple its assets.
BBVA Compass: On the Path to Digital Transformation
News  |  12/2/2014  | 
Gabriel SŠnchez Iniesta helps usher BBVA Compass into the future of banking.
Great CIOs Know Innovation Is About Making Banking Better
Commentary  |  12/2/2014  | 
Bank Systems & Technologyís 2014 Elite 8 executives are playing critical roles in helping their organizations create cultures of innovation.
Ready in a Snap (or a Click): Empowering Consumers With Customer Centric Origination
Commentary  |  12/1/2014  | 
For a bank to effectively achieve true customer centricity, it must take a close look at its technology infrastructure.
InformationWeek's IT Chief Of The Year: Bank Of America's Cathy Bessant
News  |  12/1/2014  | 
Bessant leads BofA's 100,000-person technology and operations group as the bank scraps back from financial and regulatory disaster. Her formula: steady, reliable performance over glitz.
Taking Mobile Mainstream
News  |  11/26/2014  | 
A new Forrester report examines the current state of mobile banking.
Digital Signage & Interactive Technology in the Branch of the Future
Commentary  |  11/24/2014  | 
By and large, banking in the US hasn't changed significantly in over 70 years.
BBVA Compass Names New COO
News  |  11/24/2014  | 
The move is part of an overall structural change at the bank.
Why Some Retailers Are Accepting Bitcoin
News  |  11/21/2014  | 
Some of the virtual currency's unique characteristics have proven attractive to some businesses.
Using Technology to Clean the 'Muck' Between the Servicing System & the General Ledger
Commentary  |  11/21/2014  | 
There are significant cost savings to be realized in this area.
One Size Fits Nobody in End User Services
Commentary  |  11/21/2014  | 
How building profiles from employees' roles and behaviors can help optimize your end user services.
The Truth About Core
Commentary  |  11/20/2014  | 
Why aversion to conversion is bad for your bank.
30% of Smartphone Owners Want to Use Mobile Payments Over the Holidays
News  |  11/20/2014  | 
Smartphone owners are looking to use ApplePay and Google Wallet, but donít know where they can.
Royal Bank of Scotland Fined for IT Failure
News  |  11/20/2014  | 
The UK Financial Conduct Authority asserts the bank did not have adequate systems in place related to a 2012 incident where customers lost access to their accounts.
PayPal App Launches for Pebble Smartwatches
News  |  11/19/2014  | 
PayPal announced the launch of its app for Pebble smartwatches as interest in banking and payments with wearables rises.
For Banks, Business Needs to Get Personal
News  |  11/18/2014  | 
Research from Cisco suggests that customers are seeking more personalized service from their bank delivered through any channel on demand, and are willing to switch for it.
Chip and Quill: How EMV Will Increase Card Fraud in the U.S
Commentary  |  11/18/2014  | 
Thereís a price to pay for being last to the global EMV party.
Tech Hygiene: 10 Bad Habits To Break
Commentary  |  11/18/2014  | 
When it comes to digital devices, a little cleanliness Ė both inside and out Ė goes a long way.
Check Imaging Systems – Data Improvements Needed to Fight Fraud
Commentary  |  11/17/2014  | 
Fighting mobile check deposit fraud will require more data than most banks and vendors are typically collecting.
Consumers Warming to Alternative Payments
News  |  11/17/2014  | 
But there are still concerns about security, a new survey finds.
4 Key Trends From the Citi Mobile Challenge
Slideshows  |  11/14/2014  | 
Presenters at the Citi Mobile Challenge demo day demonstrated how mobile is changing financial services.
Risk Aversion: The Biggest Innovation Obstacle
Commentary  |  11/14/2014  | 
Fear of risk is the biggest factor holding financial services organizations back from innovating.
How to Win the Digital Banking War
Commentary  |  11/14/2014  | 
Customers think in terms of solutions, not products.
Authentication Risks Tops Concerns Over Digital Payments
News  |  11/13/2014  | 
A new report shows that organizations plan to adopt new payments forms like digital wallets, but still worry about security.
Taking Aim at Passwords
News  |  11/13/2014  | 
MasterCard, in conjunction with Visa, is developing a new authentication standard.
POS Malware Continues To Evolve
Commentary  |  11/13/2014  | 
New report out today details three prevalent families.
The Cinema: A Place of Payments Innovation?
Commentary  |  11/12/2014  | 
How to maximize value for the customer with the innovations happening in payments today.
SAP, Samsung Parter on Mobile, Wearable Technology
News  |  11/12/2014  | 
The partnership will include a foray into payments as well as mobile banking solutions.
Report: CNP Fraud Going Up, Regardless of EMV
News  |  11/11/2014  | 
A Javelin study predicts that Card Not Present fraud will be little affected by EMV migration.
Mozido, MasterCard Partner on Mobile Financial Services
News  |  11/11/2014  | 
Mozido says the partnership will help it in its goal of offering mobile financial services to the unbanked.
AFP 2014: Banks Still Determining the Path Forward
Commentary  |  11/10/2014  | 
Faster payments, cyber security, and other trends have banks rethinking their long-term strategies.
Technology Business Management: Nail Down Costs, Find Value
Commentary  |  11/10/2014  | 
Technology and business leaders from Goldman Sachs, Kaiser Permanente, and other heavyweights gather at the Apptio-sponsored Technology Business Management Conference in Miami Beach to trade ideas.
Whatís Next for NFC Payments
News  |  11/7/2014  | 
ApplePay helped open the door for NFC mobile payments, but other players will have a say in how the market develops.
Old vs. New: The Difference in Banking IT Transformation
Commentary  |  11/7/2014  | 
The new IT operating model in banking and financial services embraces a lean, rationalized application portfolio developed to free up resources and promote innovation.
How Big Data Will Influence the Financial Space in 2015
Commentary  |  11/7/2014  | 
Without faster and better analysis and visualization tools, financial institutions will be unable to comprehend relationships or patterns that exist within the data. This defeats the point of using it at all.
Bank of China Opens 'Smart Branch'
News  |  11/6/2014  | 
The bank and its technology partner IBM said the branch is designed to enhance the customer experience.
Stearns Solves ECM Sprawl
News  |  11/5/2014  | 
After a decentralized enterprise content management system led to document silos, Stearns Bank increased productivity and reduced risk with M-Files.
US Bank & Viewpost Help Small Businesses Ditch Checks
News  |  11/5/2014  | 
US Bankís new partnership with Viewpost North America will enable its small-business customers to drop paper checks for electronic payments and invoicing.
Maritz Acquires Allegiance Software
News  |  11/5/2014  | 
The two companies will combine to form a new customer experience-focused firm.
CDOs Replace CIOs? I'm Not Buying It
Commentary  |  11/5/2014  | 
Marketing-minded chief digital officers aren't technical enough to lead the changes that companies need to make.
Why Do Consumers Leave Banks?
News  |  11/4/2014  | 
A new survey from TD Bank examines consumer attitudes towards financial services.
Banks, Bitcoin & the Blockchain
News  |  11/4/2014  | 
The Bitcoin Blockchain could offer benefits to banks that are willing to experiment with it.
Where Does DDA Fit in the New World of Household Engagement?
Commentary  |  11/3/2014  | 
DDA accounts are still relevant in today's changing banking relationship model.
Digital Channels: Windows to Financial Institutionís Soul
Commentary  |  11/3/2014  | 
It might be time to clean those windows and improve the view.
Regulation & Changing Customer Expectations in Treasury Services
News  |  10/31/2014  | 
How regulation and the retail banking experience are driving innovation in treasury services.
Federal Reserve 2014 Payments Symposium Highlights
Commentary  |  10/31/2014  | 
A modern-day Rosetta Stone discovered.
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