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The Devil Is in the Data
Commentary  |  7/11/2014  | 
Data must be a key priority when embarking upon transformation initiatives.
3 Non-Bank Payment Players to Watch
Slideshows  |  7/11/2014  | 
Banks are always at risk of being disintermediated in the payments space; here are some potential disruptors to keep an eye on.
Fraud Detection & the Customer Experience Continuum
Commentary  |  7/10/2014  | 
The key to fraud prevention lies not in the ability to detect, but in its ability to analyze.
5 Myths About Bank IT Security
Commentary  |  7/10/2014  | 
Banks have to change the way they think about security in the face of more varied and sophisticated threats. Here's five places to start.
Cause & Effect: If Banks Build It, Will Customers Come?
Commentary  |  7/10/2014  | 
Banks that provide or build out advanced functions will encourage customers to adopt an increasing number of new tools, leading to higher profits in the long term.
Are Mobile Payment Apps a Boon for Both Customers & Fraudsters?
Commentary  |  7/10/2014  | 
How fraudsters can take advantage of mobile transactions, and how banks can mitigate that risk.
Wells Fargo CDO Charles Thomas Talks Data & Diplomacy
News  |  7/10/2014  | 
Thomas took over as chief data officer for Wells Fargo in March, after serving in the same capacity at USAA.
Redefining the US Payment System
Commentary  |  7/9/2014  | 
How EMV, smartphones, and tokenization are changing the customer experience.
Setting the Stage for Growth of Holistic Payment Programs
Commentary  |  7/9/2014  | 
Banks can help corporate customers create holistic e-payment programs that gain management support and buy-in from accounts payable, procurement, and finance.
How Banks Can Overcome the Challenge of Data Overload
Commentary  |  7/9/2014  | 
Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service.
Isis Flees Brand Tainted by Terror
News  |  7/9/2014  | 
There's no such thing as bad publicity, unless the publicity is really bad. Just ask the mobile payments service formerly known as Isis.
State Governments & the Future of Cyber Security Regulation
News  |  7/9/2014  | 
With Washington deadlocked by partisanship, it's falling to states to inspect banks' cyber security practices, and that could mean trouble for some small institutions.
Detours on the Road to Digital Banking
Commentary  |  7/9/2014  | 
Digital capabilities are being embraced as the key to future growth. But skills and accountabiliy gaps impede many firms, McKinsey research reveals.
The Challenges & Opportunities in Electronic Payments Fraud
Commentary  |  7/9/2014  | 
How banks can take a proactive approach to fraud prevention with systems integration and layered fraud monitoring.
Making the Case for Small-Business Mobile: Easier Than You Think
Commentary  |  7/9/2014  | 
Small-business mobile users typically pay for multiple bank products -- representing a revenue stream financial institutions can't afford to lose.
Eastern Bank Pursues Culture of Innovation
News  |  7/9/2014  | 
The Boston-based community bank has launched an innovation lab to create and sell new products.
Welcome to the New Bank Systems & Technology Community
Welcome to the New Bank Systems & Technology Community
Bank Systems & Technology Videos  |  7/8/2014  | 
For the first time, the bank technology community has an online destination where it can share ideas and content.
Become the Other CEO (the Customer Experience Officer): A 30-Day Challenge
Commentary  |  7/8/2014  | 
A step-by-step guide to self-assess your bank's real customer experience in the digital era.
5 Keys to Success for a Mobile-First Strategy
Commentary  |  7/8/2014  | 
Developing a mobile-first strategy requires prioritizing several key success factors.
Why Bankers Should Think Like Technologists
Commentary  |  7/8/2014  | 
Banking at its core is a business that manages and prices risk. But it's also increasingly a technology business, as new competitive and cyber security threats show.
Consumers CU Expands National Footprint With Online Account Opening
News  |  7/8/2014  | 
Using Andera’s digital account origination solution, CCU projects a 30% increase in accounts opened online in 2014.
Interpreting Cyber Risk Trends
Commentary  |  7/8/2014  | 
Verizon says 75% of financial sector breaches in the past decade involved web application attacks, DDoS, and card skimming.
How the Recent Growth of Auto Lending Is Changing Retail Banking
Commentary  |  7/8/2014  | 
Automated solutions can help credit unions take advantage of the market growth in auto and personal loans as refinancing opportunities decline.
4 Trends in Banking IT Employment
Slideshows  |  7/8/2014  | 
Things are looking up for banking IT professionals -- with a few qualifications -- according to the results of the 2014 InformationWeek Analytics Salary Survey.
How Bank of America Leverages Startups to Drive Innovation
News  |  7/8/2014  | 
Engaging more with startups helps the bank solve difficult IT issues while exposing its own organization to new innovations.
Penny for Your Thoughts
Commentary  |  7/8/2014  | 
Banks must learn how to use personal data for the benefit of both the customer and the financial institution.
BMO Streamlines Treasury & Corporate Payments
News  |  7/8/2014  | 
The bank is seeking to give its corporate clients a more consultative approach to treasury services.
Virtual Currencies Draw Fresh Regulator Scrutiny
News  |  7/7/2014  | 
Federal regulators are paying more attention to the growing use of bitcoin and other virtual online currencies.
Mind the Gap with Enterprise-Wide Stress Testing
Commentary  |  7/7/2014  | 
How to make the most of stress testing initiatives with a holistic model based on strategic business and risk objectives.
Piecing Together the Data Scientist Puzzle Across Financial Services
Commentary  |  7/2/2014  | 
Banks already have people analyzing data, but need data scientists to get the big picture that ties all of that analysis together.
Four Ways to Secure Your Financial Office Network
Commentary  |  7/2/2014  | 
Financial networks face significant external threats, and must be prepared.
Report: Global FinTech Investment Will Grow to at Least $6 Billion by 2018
News  |  7/2/2014  | 
Investment in fintech ventures is on the rise, and banks are helping drive it by investing in startups that could help solve their IT problems.
5 Ways To Build A Balanced IT Team
Commentary  |  7/2/2014  | 
Here's how one CTO assembles and cultivates a well-balanced IT team. Consider some of his hiring and talent tactics.
Survey: 82% of Banking Customers Log In to Mobile Every Week
News  |  7/1/2014  | 
Consumers in the Bank of America Trends in Consumer Mobility Report said their smartphone was as important to them as their car and deodorant.
PNC Releases iPhone App for Corporate Customers
News  |  7/1/2014  | 
The bank's PINACLE treasury services tool is now available as a mobile phone app.
BBVA First Bank to Offer Mobile Payments Via Host Card Emulation
News  |  6/30/2014  | 
Android users of the BBVA Wallet app will now be able to make NFC payments thanks to Visa’s new cloud storage specifications for credentials.
America First Credit Union Rolls Out Location-Based Mobile Offers
News  |  6/29/2014  | 
The credit union added the capability to its existing mobile banking platform, Mobiliti Entrperise from Fiserv.
Banking Industry Framework Accelerates Time to Value
Banking Industry Framework Accelerates Time to Value
Bank Systems & Technology Videos  |  6/27/2014  | 
IBM’s Banking Industry Framework provides fast, measurable returns with demonstrated payback to solve the banking industry’s newest paradox: how to cut costs while investing for the future by
5 FinTech Startups To Watch
Slideshows  |  6/27/2014  | 
A look at five diverse startups joining the New York City-based FinTech Innovation Lab that are looking to change the way banks do business.
The Dreaded IT Budget Cut: Myth, Reality, Transparency
Commentary  |  6/27/2014  | 
On the surface, a 10% cut on a $2 billion IT budget seems easily attainable. In reality, it isn't.
The Continuing Rise of Virtual Currency
Commentary  |  6/27/2014  | 
Intuit announced this week it will enable businesses to accept Bitcoin payments.
Mobile Security Action Plan
News  |  6/27/2014  | 
Consumerization means CIOs must grant personal devices access to corporate data and networks. Here's how to avoid loss and corruption.
Survey: U.S. Banks Under-Leveraging Customer Loyalty
News  |  6/26/2014  | 
Bank customers are taking advantage of a competitive environment to shop around for credit and investment products, a FICO survey finds.
How U.S. Bank Is Taking its Customer Experience to the Next Level
News  |  6/25/2014  | 
U.S. Bank already had a highly rated customer experience; here’s what its been doing to make it better.
Four Core Must-Haves To Enable Digital Banking
Commentary  |  6/25/2014  | 
What does it take to become an "Everyday Bank" that is a customer’s trusted partner before, during and after a transaction?
Bank Fraud: It’s Not Personal, Just Business
Commentary  |  6/25/2014  | 
Less publicized (but nonetheless costly) incidents of fraud, questions of liability, and mixed success in court complicate the allocation of security resources.
5 Tools to Identify Gaps in Your Customer Experience Strategy
News  |  6/24/2014  | 
How silos create gaps in your customer experience strategy, and how to identify those gaps.
Bringing Innovation to Treasury Services
News  |  6/24/2014  | 
Jim Gifas looks to help Capital One revolutionize its treasury product set.
The Return of Tapes: Protecting Retro Data
Commentary  |  6/23/2014  | 
How magnetic tape still has a place in storing and securing data for longevity.
Automation, Compliance and Customer Experience in Trade Finance
News  |  6/23/2014  | 
How automating compliance screening in trade finance can help please customers and regulators.
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