Where Are They Now? Catching Up With the 2011 Elite 8

As mobile and digital technologies continue to reshape banking, we caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
September 28, 2012

Madge Meyer (Retired), State Street Corp.

Madge Meyer, an Elite 8 honoree in 2011, retired from her post as EVP, chief innovation officer and technology fellow at Boston-based State Street Corp. earlier this year. Meyer first stepped into the newly created position in February 2011 following nearly 10 years overseeing State Street's global infrastructure services.

In her role as chief innovation officer, Meyer had been responsible for leading efforts to benchmark, disseminate and commercialize State Street's technologies, and she had been responsible for driving awareness of the financial firm's IT capabilities in the technology marketplace, venture capital community and academia. A year ago, Meyer told Bank Systems & Technology that she felt innovation was as much a way of thinking as it is about specific technologies.

"Innovation is not creating new hardware or software, because that's not our business," she said. "For a bank, innovation is thinking, 'How can technology impact our business, and impact our bottom line, to help the business to be extremely successful and to be a competitive advantage for the business?'"

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