Analytics

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  • How Big Data Can Drive Mobile Payments Adoption
    By Jonathan Camhi | June 18, 2013
    How banks decide to use their customer data to make relevant coupon offers to consumers will determine their place in the mobile payments ecosystem.
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  • Big Data Skills Scarce Among Marketing Pros
    By | June 17, 2013
    More than a third of executives rank big data analytics as a top marketing skill, but many marketers lack the requisite knowledge.
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  • New Study: Alternative Credit Decisioning Tools Could Have Generated $1.7 Billion for Issuers In 2012
    By Jonathan Camhi | June 11, 2013
    A new study by LexisNexis and Javelin found that alternative credit decisioning tools could open up new segments, like the underbanked, for lenders.
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  • Leveraging Alternative Data to Increase New Account Openings, Reduce Charge-Off Risk
    By Dennis Hooks, Equifax | June 10, 2013
    Banks looking to grow their deposits can look to alternative data that is not included in traditional credit reports to find new customers and protect themselves form fraudsters.
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  • Impact of Chiarello's Departure on JPMorgan Chase's IT Strategy Unclear
    By Kathy Burger | May 30, 2013
    Mike Ashworth, head of global technology infrastructure, named interim CIO.
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  • Credit Unions Lead in Online Satisfaction
    By Bryan Yurcan | May 30, 2013
    Customer experience data outfit ForeSee measured consumer attitude toward the financial services industry's online and mobile offerings.
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  • Banks Must Pursue a Multichannel, Integrated Onboarding Process: Report
    By Bryan Yurcan | May 24, 2013
    Bank customers should be able to to apply for products and services at their bank through the device and channel of their choice, says Aite Group.
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  • Stress Testing and Data Collection
    By Cathy Moore, Sageworks | May 23, 2013
    Exactly what kind of data do banks need for bottom-up stress testing?
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  • Predicting Success In Banking & Politics: It's All About The Analytics
    By David M. Wallace, SAS | May 22, 2013
    At the recent SAS Financial Services Executive Summit, bankers gained insights into how to address the challenge of aligning technology and business in the age of big data analytics.
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  • IT Investment A Priority for Banks: Report
    By Bryan Yurcan | May 21, 2013
    A survey from KPMG also found that regulatory issues are the biggest impediment to growth for banks.
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  • How to Detect Wire Fraud When No Two Attacks Are the Same
    By Chris Silveira, Guardian Analytics | May 21, 2013
    Fraudsters have developed a variety of methods for initiating fraudulent wire transfers, but a security approach based on data and analytics from customer behavior can be an effective countermeasure to these wire fraud schemes.
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  • Digital Marketing Solutions Stand Front and Center at Finovate Spring
    By Jonathan Camhi | May 15, 2013
    With more customers interacting with their financial institutions through the mobile and online channels, new marketing solutions targeting these digital customers emerge at Finovate Spring.
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  • More Bang for the FATCA Buck
    By Erick Christensen and Aaron Kahler, Capgemini | May 10, 2013
    In the final article in a three-part series on FATCA compliance, we explain why banks need to look for solutions that help them collect and analyze customer identification information to help with compliance in multiple areas beyond FATCA.
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  • MasterCard Uses Social Media to Rebrand Its Mobile Wallet Through Real-Time Monitoring
    By Jonathan Camhi | May 03, 2013
    MasterCard’s Conversation Suite tool allows it to monitor social media conversations in real-time in 43 different markets and 26 different languages.
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  • Innovate Or Die, Says Capital One's Jamison
    By Bryan Yurcan | April 26, 2013
    The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
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  • Fundtech, Guardian Analytics Announce New Fraud Prevention Solution
    By Bryan Yurcan | April 23, 2013
    The two companies announced a jointly owned product at NACHA Payments 2013 designed to deliver behavior-based, real-time fraud prevention.
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  • Banks Fall Short On Delivering Personalized Service for Customers, Study Finds
    By Jonathan Camhi | April 23, 2013
    A new study from Cisco suggests that banks are failing to meet customer demands for more personalized services because their customer data is stuck in organizational silos.
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  • Putting Big Data to Work for Financial Services Companies
    By Karthik Krishnamurthy, Cognizant | April 18, 2013
    By starting small, growing organically and striking the right balance between gaining the desired insight and becoming overloaded with data, financial services firms will truly recognize the gains they can make
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  • When Every Penny Counts, Firms Must Operate Smarter Through Deeper Data Analysis
    By | April 18, 2013
    As financial firms go through budgets and expenses with a fine-tooth comb, they need to analyze data in an intelligent way.
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  • Prescriptive Analytics And Big Data: Next Big Thing?
    By | April 16, 2013
    Predictive analytics tells you what will happen; prescriptive analytics tells you what to do about it.
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  • Creating A Customized Banking Experience With Big Data
    By Jonathan Camhi | April 12, 2013
    Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable.
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  • PayPal Targets Customer Acquisition With Purchase of Start-Up Iron Pearl
    By Jonathan Camhi | April 12, 2013
    PayPal has acquired Iron Pearl, a California-based start-up specializing in customer acquisition and engagement, and formed a new growth team to expand its customer base.
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  • Big Data: Uncovering Newer Dimensions in Fraud Preemption
    By Sandip Sinha and Deepesh Patel, Collabera | April 10, 2013
    Big data is opening up new opportunities for financial institutions to combat external and internal fraud by beginning to monitor user behavior in addition to tracking account activity.
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  • Science Versus Art in Risk Management: Lessons from Merrill Lynch
    By Kathy Burger | April 04, 2013
    Merrill Lynch’s former head of market risk oversight sounds off on what he sees as the failures of current risk management practices. Is he right?
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  • Intuit Making Mint Available to Banks
    By Bryan Yurcan | April 03, 2013
    Intuit announced that it is making the popular PFM tool available to financial institutions to integrate into their online and mobile banking services.
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