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June 03, 2011
After the lack of industrywide agreement around how mobile payments should be deployed, security is the No. 1 stumbling block to mobile payments, at least in the eyes of North American consumers.
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June 03, 2011
Wells Fargo was among the first institutions to offer mobile banking to corporate and small-business customers. And it continues to build out its mobile business banking capabilities.
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May 05, 2011
There's significant value in having people -- not just software -- monitor social media comments.
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May 05, 2011
With the help of social media analytics tools, savvy banks including Citi, SunTrust, ING Direct and First Tennessee are listening to and gleaning useful insight from social media conversations.
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May 05, 2011
Bank Systems & Technology speaks to Paul Butcher, director of communications central for Citi to confirm a tip that bank's employees are uncommonly active at using social media tools for internal collaboration.
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April 01, 2011
Gemalto's software can send cardholder credentials to the secure element in NFC-enabled phones.
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March 31, 2011
Specialized NFC-enabled Samsung phones to be handed out to athletes, sold to consumers.
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March 30, 2011
The bank's migration to Accenture's Alnova platform will provide it with a single customer information file and real-time transaction posting across all channels.
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March 30, 2011
However, only 15% see it as an opportunity for revenue growth.
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March 30, 2011
Cooperative Center Federal Credit Union is installing solar panels that will collect up to 75% of the power the organization needs; it's also offering green checking accounts and loans to members.
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March 29, 2011
The status quo no longer works for banks in this post-Basel III and Dodd-Frank era, an IBM/Economist survey finds. For large banks to succeed, they need to change their pricing strategies and improve risk and client behavior data.
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March 29, 2011
Wells Fargo has been working for years to integrate its retail delivery channels and provide a consistent experience across branches, mobile devices, online banking and ATMs. EVP Jonathan Velline shares the bank's strategy.
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March 28, 2011
Rather than waiting for the kinks to be worked out of NFC mobile payment technology, American Express is jumping in with a PayPal-like mobile and online payment scheme.
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March 28, 2011
Citi and Google are said to be working together on a mobile payment project that would allow users of the Nexus S Android phone to make contactless MasterCard payments.
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March 28, 2011
Banks are spending millions of dollars to renovate branches in the image of retail stores and install interactive technologies, such as touchscreens and videoconferencing, to entice and engage customers. Why now?
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March 25, 2011
Charge Anywhere's software turns the NFC-enabled Google Nexus S into a merchant terminal for contactless payments, presenting a competitive challenge to Verifone and Square.
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March 24, 2011
Use of mobile apps grew 120% from 2009 to 2010; mobile browser and text banking usage are also growing. However, nearly half these users still say their preferred way to bank is online using a computer.
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March 23, 2011
Moving ahead with the promise of simple, uncluttered mobile, online banking and card services on behalf of bank partners.
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March 22, 2011
Spotty global adoption of mobile payments to date has been due partly to lack of availability, notes research firm In-Stat.
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March 21, 2011
Using SAS software to find suspicious transactions.
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March 21, 2011
RSA's security breach is a wake-up call for banks that rely too heavily on security tokens, says Gartner's Avivah Litan.
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March 18, 2011
Rule #1: If you don't need it, don't store it.
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March 18, 2011
Could an open standard for NFC weaken mobile operators' ability to control the digital wallet?
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March 17, 2011
Although customers aren't flooding rural Community Bank's website with online mortgage applications, loan officers' time and trees are being saved with mortgage software.
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March 17, 2011
Mizuho Bank has suffered system outages since the March 11 Japan earthquake, but ATMs seem to be up and running again.
Penny Crosman
