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Elminating Barriers to Cross Channel Enablement [ Source: Adobe ]
October 2007- Find out how your organization can achieve alignment, continuity and productivity across channels by automating processes that support multichannel interactions in the Webcast.

[WEBCAST]

Financial Firms are Listening: Customer Demands are Driving Cross-Channel Enablement [ Source: Adobe ]
May 2007- Discover how cross-channel enablement can improve customer experience and provide financial institutions with efficiencies through simplification and automation in this report based on a survey conducted by Forrester Consulting.

[RESEARCH/ANALYST REPORT]

CashEdge 2007 Consumer Online Banking Study [ Source: CashEdge ]
September 2007- CashEdge, a provider of innovative online financial applications for banks, credit unions and wealth management firms commissioned its second annual Consumer Online Banking Survey to examine the online banking behavior and preferences of consumers. The survey focuses on: • Consumer interest in online banking services; • Demand for immediate services, e.g. online account opening and funds transfer; • Frequency and preference of online banking usage as compared with branch; and ....

[RESEARCH/ANALYST REPORT]

Profit From Your Online Channel: Acquire Profitable Customers with an Integrated Approach to Real-Time Account Opening & Funding [ Source: CashEdge ]
April 2008- The online channel is increasingly becoming the most important tool available to financial institutions for the acquisition of new, profitable customers. "Profit From Your Online Channel: Acquire Profitable Customers with an Integrated Approach to Real-Time Account Opening & Funding," discusses how financial institutions can successfully implement an instant account opening and funding solution to help cost-effectively maximize customer acquisition, improve customer experience and increase new account close and funded rates to 60+ percent. ....

[WHITE PAPER]

Indian Bank Reaches Masses with Biometrics [ Source: Diebold ]
October 2007- Diebold’s biometric ATM enabled Indian Bank to reach out to the unbanked population using technology that analyzes and measures unique biological characteristics of customers, and provides voice instructions that guide customers through their financial transactions.

[CASE STUDY]

ATM Fraud Prevention [ Source: Diebold ]
March 2008- In a climate of increased ATM fraud and threats, financial institutions can no longer afford to take a reactive approach to detecting and preventing fraud throughout their ATM networks.

[DATA SHEET]

Adoption Marketing for Deposit Automation [ Source: Diebold ]
October 2006- Financial institutions seeking to realize the full potential of their self-service terminals are exploring deposit automation technology.

[WHITE PAPER]

Playing Defense: Trends in ATM Attacks [ Source: Diebold ]
October 2007- There are a number of best practices that need to be implemented to improve the overall security – and operational efficiency – of the ATM industry. ATM vendors and deployers alike should have a need for, an awareness of, participation in and implementation of security-related industry standards. Prompt and diligent attention should be given to fraud trends and new attack methods reported by the press, law enforcement and ....

[WHITE PAPER]

A Roadmap for the Future -- Creating new value for the self-service channel [ Source: Diebold ]
October 2006- As financial institutions begin to rationalize their self-service channel for the realities of the future, the first challenge will be to define the role that the ATM will be expected to play within the complex retail delivery environment that is the new reality.

[WHITE PAPER]

U.S. ATM Transaction Volumes -- The Story Behind the Numbers [ Source: Diebold ]
October 2004- Average ATM transaction volumes have traditionally been the barometer for evaluating ATM performance. Perhaps it is time to look to new ways of evaluating ATM performance.

[RESEARCH/ANALYST REPORT]
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